For any information, it has become common for the people to search the internet search engines nowadays. But in the early days where there were no computers and internet people use to maintain the books in the form of records. They use to save the complete information by writing them manually and in an organized format. But they faced several problems with these records as it is tough to store them safely and securely.
The invention of computers has simplified the work of the people as it can have the features that can help them in various ways. The different software applications and their development is the advantage for the people. Especially for the documentation works, the Microsoft Office is very useful, and the features can help the people to format the document in a perfect manner. Various new software applications are available in the market for developing a project, and it can depend on the company and the client to decide and choose the best one.
For any project in the IT sector, it has become mandatory to maintain the technical documentation and useful documentation so that it can be easy for the people to know about the details of the project. It is not possible for the employees to remain with the same company for years and in such case if the team disperses the new members should have an idea about the implementation of the project. Therefore, the companies maintain the documentation files in the word formats.
The technical support teams can have the necessary documentation files and provide them to the team whenever necessary. Not only in IT sector, but also in every industry it is crucial to maintaining the documentation and office 365 implementation so that they can provide guidelines to the next team to take over the projects. They can get the complete information through these documentation works and can perform better.
The documentation consists of the information relating to the project including:
• How to start the project and its requirements checklist
• About the features
• Problem-solving methods
• Contains the errors, reasons, and rectification methods
• Programming code
• Development related information
• User interfaces patterns
• Promotion of the project
• The conclusion part
So that is the reason why it has become so important for the companies to maintain the documentation as it is the heart of the project containing the complete details about the project and its usage. It can be the responsibility of the IT technical support team to provide the support to the clients in case if they undergo any fixes during the usage of the project. They can have the copy of the documentation files in their system, and it can help them to solve the errors immediately.